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Teachers at Euan Blair‑backed Multiverse report 'horrendous stress' after AI monitoring

educationSep 28, 202623180

Teachers at Euan Blair’s tech training company Multiverse say a newly introduced AI system that analyses and scores transcripts of online classroom sessions has caused “horrendous stress” and left staff feeling “remorselessly” watched. The AI, which uses models including Anthropic and OpenAI products, flags issues from not restoring an online connection within about a minute to using filler phrases such as “sort of” and “kind of,” assigns a “risk status” and a percentage confidence score, and produces written comments for managers. Instructors who previously had monthly human observations say they are now monitored for several hours a day, reporting sleep disruption and some seeking therapy. Multiverse, co-founded by Euan Blair and valued at about £1.6bn, trains thousands of public and private sector workers, supplying courses to the NHS, local councils and universities largely funded by the apprenticeship levy. The story sits alongside other employer uses of AI surveillance, with the article noting Burger King’s AI tracking of customer interactions and Meta’s pause on employee keystroke tracking amid privacy concerns. Critics and researchers cited warn such monitoring can erode human agency and backfire, with the United Tech and Allied Workers branch of the Communication Workers Union saying AI causes “cognitive surrender” and new research due this week finding AI degrades tech workers’ job satisfaction. The teachers’ complaints raise concrete questions about fairness, oversight and how Multiverse’s managers will use automated scores to discipline or support instructors.

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