UK public bodies battle onslaught of AI-generated complaints

AI: the unwanted "gift" that keeps on giving. It's not just academic journals & grant agencies inundated with slop. I used to reply to everyone asking about PhD/intern opportunities. Now I auto-delete the 100s of stock-text queries that arrive each month. Glum☹️ www.theguardian.com/technology/2...

A reason for handwriting letters -"her office has recently decided to stop responding to automated “click to email your MP” campaigns, to allow them to focus on constituents’ requests." ‘AI clog’: UK public bodies battle onslaught of chatbot-generated complaints www.theguardian.com/technology/2...

Carney's AI Slop "vision" for Canada: AI clog: UK public bodies battle onslaught of chatbot-generated complaints. MPs, local authorities, lawyers, schools are receiving floods of grievances, requests & legal challenges, often complex to read & respond to www.theguardian.com/technology/2...

This article raises interesting issues around the scale of complaints afforded by AI which is putting a burden on public bodies. BUT it also highlights the fact that public bodies relied on people's lack of resources, time and expertise to make complaints -> www.theguardian.com/technology/2...

AI slop complaints at work are so bad we're going to remove the email contact, introduce a website form with a character limit, and no attachments allowed unless we actively ask for them as part of follow up if the complaint is assessed as valid. www.theguardian.com/technology/2...

Disgruntled employees are flooding HR with AI generated complaints about colleagues’ poor behaviour www.afr.com/work-and-car...

At some point, thanks to AI, we will have to return to using physical mail with hand written cover letters to communicate. www.theguardian.com/technology/2...

It’s not only open source maintainers having to deal with AI slop www.theguardian.com/technology/2...

Writing an actual letter to your MP/official body and emailing or even posting it yourself has become more effective than outsourcing the process to a chatbot. #AI www.theguardian.com/technology/2...

An AI arms race seems inevitable in response to “agentic flooding”. Any asymmetric relationship is vulnerable i.e., for any low probability of success action (from appealing a planning application, all the way to hacking) an AI enabled approach is worthwhile… www.theguardian.com/technology/2...

Gen AI slop affecting public servants and public services. How long before the flood of Gen AI slop makes everything grind to a halt? All of this should be regulated.

Failing that, for the NGO ones, use some of the campaign points and personalise a direct email. A school head of year I know also says they are drowning under AI generated complaints

Nov 8: Check Point finds ARTEX agents recovered 190,000 gaming credential sets for under $400 in model costs; about 6,000 were estimated valid. Our briefing pairs autonomous attacks with AI-generated complaints overwhelming UK public bodies. ghostsinthemachine.news/briefings/20...

'Moore says many AI-generated complaints “miss out on the most important point of a complaint – what resolution are you looking for? Most of the time, they’re worded to sound intimidating but forget to set out what solution the complainant wants.”' www.theguardian.com/technology/2...

This modern world, eh? https://www.theguardian.com/technology/2026/nov/08/ai-clog-public-bodies-local-authorities-onslaught-chatbot-generated-correspondence Responding to a chatbot generated advert for a job in customer service. With a chatbot generated custom CV. Getting the job and then […]